You may contact Secure Commerce, Inc. regarding billing issues in the event a satisfactory resolution is not provided by this merchant for the following; refunds for cancelling an order within the allowable period as stated in this website's Refund Policy, refunds for damaged or defective product as specified in this website's Return Policy, and if you feel your credit card was billed in error.
For the above mentioned billing issues, you may contact Secure Commerce, Inc. direct by emailing billing@secure-commerce.us. If submitting a support request by email,please provide the following information:
Your Full-Name
Website Your Purchased From
Order#
Date of Order
Your Phone Number
Your Email Address
To submit a support request by using our online support form, please go to www.secure-commerce.us/billingsupport. You may also submit any questions and support or request by calling our customer service hotline at 1-888-868-6608. Or if you prefer to contact us by mail or fax, please send your questions or support request to:
Secure Commerce, Inc.
17700 Castleon St., Suit 288
City of Industry, CA 91748-1749
Fax: (626) 810-9262
Secure Commerce, Inc. will make all possible efforts to ensure that a satisfactory resolution to any of the afore mentioned billing related issues is reached.
Shopper Help
Call 888-868-6608 / 626-271-7100
If you have a query regarding your order, please Contact Us remembering to include your transaction confirmation email with your query. You should find the store contact details on the store's website, the store purchase receipt, and on the transaction confirmation email or call our service telephone..
Secuer Commerce Inc. draws on the expertise of industry leaders to ensure that we are bringing the highest level of service to both seal holders and consumers. Partners include:
